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Every business day our helpdesk is available between 08.00 and 17.00 hours, to assist you in the use of Ed Controls. You can reach them by calling +44 (0)20 3868 1867 or by sending an email to helpdesk@edcontrols.co.uk. We will be happy to assist you with any questions you may have and are open to suggestions for the improvement of Ed Controls. Additionally, you can find instructional videos and answers to frequently asked questions on this page. Is your question not included? Feel free to contact us!

How can I make use of Ed Controls?

Ed Controls helps you to work smarter, easier and with more pleasure on your projects. In order to make use of Ed Controls, you need to register your email address and you need to have a role in a project. The roles are assigned by users who have purchased a license.

There are three different licensing models, namely the:
1. Single User license
2. Company license
3. Single Project license

Within these models, a license of Ed Controls is offered with Tickets as standard and can be extended with several add-ons.

In Ed Controls, we acknowledge several roles, namely:
– Accountable
– Support
– Responsible
– Consulted
– Informed
– Reporter
– Manager
– Administrator

These roles and their distinctive rights are based on the RASCI-A model, which has been expanded over time. Depending on your role, you can perform actions and / or see information in Ed Controls.

You can register your account via web.edcontrols.com. After filling in the required information you will receive a confirmation email in your inbox (the email could end up in your junk mail!). When you click the confirmation link, your account will be activated and be ready for use.

Can I use Ed Controls for free?

When you are receiving tickets as a Responsible, Consulted or Informed, you can use the system via the app and browser entirely free of charge. After logging in, depending on your role, you will be able to view your tickets, add comments and sign them off as complete. To generate a new project in Ed Controls, including the ability to create new tickets and audits, you need to have a license of your own.

There are different types of licenses available. Which license is most suitable for you depends on the number and size of the projects you are working on and the number of users logging in at the same time. Are you curious about what license model fits your situation or does your current license model not suit your situation? Then please contact us by calling +44 (0)20 3318 5808, or have a look at our prices web page.

Can I receive support in learning to use EdControls?

Each organization that has purchased a license has the opportunity to receive an Ed Controls training to help them get started. In addition, there are also instructional videos and FAQ’s on this page. These will help you to master the basics of Ed Controls. If you still have questions, please do not hesitate to contact our helpdesk.

What are the technical requirements for the devices?

The requirements for the device include an integrated camera and a minimum of 32 GB of storage on the device. Additionally, the latest versions of the operating systems iOS (Apple) or Android (Google) are recommended.
Pay attention: for iOS devices, only the last and the previous version can be used.

How can I log in?

To use Ed Controls you need to register your email address once. You can do this by using your laptop or computer.

Via laptop or computer

Open your internet browser and go to web.edcontrols.com. When the login page opens, click on the ‘register’ button. After filling in the required fields, click on ‘register’. You will receive a pop-up message that an email has been sent to you for verification. Once you open the confirmation email in your mailbox (the email may be in your junk mail), click on the confirmation link. Your registration is complete. You can now log in using the computer or laptop. After downloading the iOS or Android app on your tablet and / or phone, you can also use these devices to log into Ed Controls.

I forgot my password

On the login page of the Ed Controls web interface (web.edcontrols.com) and mobile application there is a marked text which states: ‘forgot password?’. Click on this link and enter your email address. You will receive an email with instructions on how to reset your password.

What does a grey screen mean, when logging in?

You may not have a stable internet connection, which results in that the system is still trying to retrieve the correct authentication information. This may take several minutes on a slow connection. You can try to go to a location where you have a better Wi-Fi or 4G coverage and try again there. Another solution might be to switch your internet off for 10 seconds and on again and try logging in. In such cases, we advise to conduct an online speed-test of your internet and then contact the Ed Controls helpdesk.

Why do I see a demo project in Ed Controls?

In Ed Controls you see a project when you are mentioned in a project. After you have registered for Ed Controls you can log in. It can occur that you are not yet mentioned in a project. In this case we show you a demo project so you can have a look around in Ed Controls.

What does an Administrator do?

The Administrator of a Company license or Single User license is the one who creates the projects in Ed Controls, assigns one Accountable per project and eventually archives the project. This person has access to all the projects, but cannot create tickets or audits in practice. The Administrator, as well as the Accountable, can assign the roles of Support, Consulted and Informed on project level. There can be multiple Administrators in a contract.

If you have a Single Project license, the Admin will be your account manager at Ed Controls.

What are the capabilities of a Manager?

The role ‘Manager’ can be added on contract level. The Manager has access to the Dashboard in Ed Controls. The Dashboard is part of the add-on Analytics and allows the Manager to see all the available statistics of all the projects that belong to the contract. The Manager can therefore analyse trends and see what is going on. Also, the Manager can access all the projects in a read-only modus.

What does an Accountable do?

Every project has one Accountable who has full rights over the project. This means, besides editing the project settings, that this person has full rights on creating tickets and audit templates, performing audits and uploading drawings.

What are the capabilities of a Support?

The Support of a project has comparable rights as the Accountable. The only difference is that the Support has no access to the project settings. There may be several Supports per project.

What are the capabilities of a Responsible?

Every ticket can have only one Responsible each who is assigned to solving that particular issue stated in the ticket. The Responsible can view the ticket, add photos and/or a comment and sign off the ticket by changing its status to completed via the app or the browser.

What are the capabilities of a Consulted?

If someone has been added as Consulted on project level, then this person can view and add comments or documents to all tickets within that project, but is not able to view audits, create tickets, or carry out other changes. When someone is added as Consulted to specific tickets, then this person can only view and add comments or documents to those tickets.

What are the capabilities of an Informed?

If someone has been added as Informed on project level, then this person can only view/read all tickets and audits within that project, but is not able to create tickets, perform an audit or carry out other changes. When someone is added as Informed to specific tickets and audits, then this person can only view/read those tickets and audits.

What are the capabilities of a Reporter?

The rights of a Reporter are more limited than a Support. A Reporter can report defects simply and efficient on drawings to which he has access. The access to drawing(s) is managed by the Administrator and/or Accountable of the project in Ed Controls. Also, the Reporter does not see any tickets in which he does not have a role. This way, a third party can safely be invited to work in a project.

How can I add a Support to the project?

Both the Administrator and the Accountable can assign the roles of Support, Consulted and Informed at project level to the respective persons. They can make these changes via the browser by clicking on project settings and adding persons by their email addresses.

How can I add a Reporter?

A reporter can be added by the Administrator and the Accountable in Ed Controls. This can be done in the tab Reporter when you login via a browser.

On which devices is Ed Controls available?

Ed Controls can be used online and offline via the iOS and Android apps for tablets and smartphones. Besides that, you can access Ed Controls via the browser on your computer, tablet or smartphone. Not all actions can be executed through both the app and the browser. When using a browser for Ed Controls, we prefer Google Chrome and Safari, Internet Explorer is not recommended.

There is no Windows app available. However, Ed Controls can be used on Windows operated devices via the browser and online only.

Which actions can only be executed via the web interface web.edcontrols.com?

– Create, edit and archive projects
– Assign or edit roles at project level
– Manage project drawings
– Create and manage audit templates

All functionalities that can be executed via the app can also be used via the web interface. These are:
– Show projects
– Create, display and archive tickets
– Add and edit roles, due dates and statuses in tickets
– Add photos, comments and other attachments to tickets
– Display, start and perform audits
– Sign audits digitally
– Exporting reports

Whether you can perform these actions or not, depends on the rights that are attributed to your role within the project. The advantage of mobile devices is that you can take photos directly on site. The app also makes it easier and more intuitive to use.

What is the difference between Device and Cloud, and how can I move projects?

When logging into Ed Controls via the app on your mobile device, you can see if your projects are in the cloud or on your device. Projects that are on the device list can be used immediately, as they are loaded onto your device. Projects that are to be found on the cloud list still need to be downloaded onto your device, if you need to work in those. Please be aware that every project you transfer from the cloud to your device will claim memory space. It may be useful to move the projects that you are not using to the cloud, so your device doesn’t run out of memory. Also, the projects on your device will load faster. You can move the projects from device to cloud and back, at any time, as long as you are connected to the internet.

Move from device to cloud:
After clicking on the ‘device’ button, you can move projects to the ‘cloud’ by clicking on the arrow pointing up next to the project name. A notification will appear asking you if you want to continue. By pressing “Yes” the project will be removed from your device and put back into the cloud.

Note: Make sure that the project has finished synchronizing before putting it back to the cloud, any data that isn’t synchronised before putting the project back in the cloud is lost.

Move from cloud to device:
In the ‘cloud’ screen you can move projects to your device by clicking on the arrow pointing down next to the project name. If you have completed a project, you can also archive it via the browser.

Where is my data in Ed Controls stored?

The data of Ed controls is stored in different datacentres of AWS in Frankfurt, Germany. These centres have a secure storage-infrastructure, that is designed for business-critical data storage. The data is stored in various centres and on various appliances within the centres. In addition, AWS calculates checksums on all network traffic to detect corruption of data packets when saving or retrieving data. Unlike traditional servers, which perform laborious data verification and require manual repair, AWS performs a data-integrity check regularly and systematically. The integrity checks are built to be automatically self-healing.

The risk of data loss within AWS is smaller than 0,0000000001% per year and the probability of the non-availability of one of the centres is less than 0,01% per year. The facilities are designed to lose two centres simultaneously without having any impact.

For more details about the security level, you can take a look at:
https://aws.amazon.com/s3/ and https://aws.amazon.com/s3/details/

If you want to read about how AWS satisfies the European demands regarding privacy and security, you can take a look at: http://d0.awsstatic.com/whitepapers/compliance/AWS_EU_Data_Protection_Whitepaper_EN.pdf

For all the certificates of AWS Frankfurt you can click on:
https://aws.amazon.com/compliance/

For ISO 27001 certificate, click on:
http://d0.awsstatic.com/certifications/iso_27001_global_certification.pdf

For ISO 9001 certificate, click on:
http://d0.awsstatic.com/certifications/iso_9001_certification.pdf

I received the message that my request to add someone has not arrived.

There could be different reasons. First check, if you entered the correct email address. It could also be that the recipient receives the emails from Ed Controls in the junk mail or that his/her mailbox is full. Please contact our helpdesk if none of this is the case.

I am logged in but I don’t see any projects

Most likely you have no role in any project yet. Ed Controls automatically displays the projects in which you are mentioned, based on the email address you use to log in. If the system can’t find your email address in existing projects after logging in, no projects will be displayed. Possible causes are a typo in the specified email address or a wrong email address. This can be corrected by the accountable of the project.

Why does the synchronisation of projects take so long?

The speed of synchronisation depends on the speed of your internet connection. In general, a Wi-Fi connection is faster than a 4G connection. Graphic data is larger than other data. Therefore, a project with many drawings and photos usually takes longer to synchronize than a project with fewer drawings and photos. You can check your internet connection via an online speed-test.
Luckily, most of these files only have to be uploaded once. To save costs, we recommend to do this through a Wi-Fi connection. Uploading with a 3G or 4G connection might lead to additional charges from your phone company.

Why do printed files have such a large size?

The prints generated by Ed Controls come in a large format, because of the graphical information. We are constantly working on optimizing the size and quality of the pdf.

What are the technical requirements for the devices?

The requirements for the device include an integrated camera and a minimum of 32 GB of storage on the device. Additionally, the latest versions of the operating systems iOS (Apple) or Android (Google) are recommended.
Pay attention: for iOS devices, only the last and the previous version can be used.

What is a ticket?

A ticket is a record of an observed issue. It allows you to capture a snag and to register instructions. A ticket is always linked to a specific location on a drawing. You can add photos, text, a due date, a Responsible, a Consulted and an Informed person to the ticket. This makes clear what needs to be done where, until when and by whom. It is also possible to not assign a Responsible. In that case, the ticket acts as a note for the person who created it.

How do I create a ticket?

Log into the application on your mobile device, open your project and, on the left side of the screen, select the drawing on which you would like to create a ticket. Zoom into the drawing up to the position where you would like to create the ticket. Tap with your finger on the correct location. The system gives you the option to take a picture of the defect (this picture can also be taken afterwards). After saving the photo, you can open it and write or draw remarks (for example an arrow or a circle) on it. Then you can fill in the remaining fields, such as the email of the Responsible person, a description and a due date. Click on save. The ticket appears on the drawing as a red triangle.

What does the status of a ticket mean?

A ticket can have the following four statuses:
(1) Created (yellow circle): the ticket is created with at least the position on the drawing, but not assigned to a responsible.
Started (red triangle): the ticket is created including all relevant information and assigned to a responsible to be completed.
(2) Completed (green square): the ticket is signed off as completed by the responsible; the responsible may also add a photo as proof
(3) Archived (grey symbol): the job of the responsible has been accepted and the ticket is completed according to the accountable/support or the observation has no longer importance. The ticket disappears from the drawing and from the list with active tickets, but can reappear, if you filter for archived tickets. The grey colour shows that the ticket is archived and the shape shows which status the ticket had when it was archived. Therefore, the grey symbol can be a circle, a triangle or a square.

How can I adjust a ticket?

Only the accountable and the support can make all the possible adjustments to a ticket. The responsible can adjust the status of the tickets that are specifically assigned to him/her and add photos and text. How? Log into the app or the web interface of Ed Controls. Select the specific project and drawing. After clicking on the ticket, you can make changes depending on your rights.

How can I print a ticket?

You can print your ticket(s) on both the web environment and in the mobile application. This is how.

Web
How the print is made, depends on the selection you make. If you want to make a print of all the tickets from one drawing or all the tickets from one responsible, then you can filter those and make a specific selection by ticking the box on the left side of the ticket list. Then you click on the export button at the right top corner to continue.

Now you can indicate whether you wish to receive the print in the form of an Excel report, a detailed report (PDF), a compact report (PDF) and what you want to add to your ticket(s). All types of reports will be sent to you by email, but will also be shown in the notification screen in the blue menu on the top of the screen. This notification screen will also indicate the status of the request for the report.

Mobile
After logging in and entering your project you can export in two ways. Firstly, you can swipe an individual ticket to the right and tap on the export button that appears. In the next screen, you can select the layout of your print and you can fill into who you want to send the export. Secondly, you can export multiple tickets at the same time. To do this you need to set your filter in the correct way. After you have applied the filter you can click on the export button on the right top corner of the screen and select export all tickets. In both cases, the export will be sent to your email.

How can I delete or archive a ticket?

Tickets cannot be deleted definitely, they can only be archived. The accountable and the support of a project have the right to archive and de-archive tickets. An archived ticket is no longer visible on the list of active tickets or on the drawing, unless you filter for archived tickets by ticking the grey circle in the upper row of status symbols. You can archive a ticket by opening the specific ticket and by selecting the archive-icon (circle with a checkmark), which you can find in the upper right corner. The archive-icon becomes dark-grey, which means that the ticket has been archived. To make the ticket reappear you click on the same icon. Another way to archive tickets is via your mobile device. When you are in your list of tickets you can swipe left to archive immediately. Also audits and drawings can be archived.

How can I tag a ticket?

You can add a tag to a ticket by filling in the text field “Add tag”. You can add this tag when creating a ticket, but also after creating the ticket. You can use the tag to filter and sort your tickets according to your liking.

How can I save a layout for exporting tickets?

After making your selection for the tickets you want to export you click on the export button at the right top corner. In the new screen you select what you want to add to your ticket(s) in the available list. This list is the layout you want to save. You can do this by clicking on the ‘Save new layout’ button, which is the arrow point down. Now you can name your layout and save it. You will be guided back to the export menu, where you can select your layout in the dropdown menu.

What is an audit?

By means of checklists and protocols prepared as templates, you can run an audit in order to report on the status quo of the project and certain constructions works. Audits can be used with different purposes:
– as regular checks, so that important aspects are not forgotten.
– as proof that the work complies with statutory requirements, which can be specifically monitored.

The add-on ‘Audits’ can be used only if it is activated for your license. In case of questions, please contact us at office@edcontrols.co.uk or +44 (0)20 3318 5808.

What is the difference between an area- and an object-audit?

There are two different types of audits: an area-audit and an object-audit. The area audit is the most used audit in Ed Controls. This form is used to register structured information of multiple locations within an area. For example, when delivering a project, an inspection of concrete or a safety check is done by using the area audit. The area audit is performed based on one or more drawings. The object audit is more suitable for registering structured information of an object, for example, meters, fuse boxes or an air conditioning unit. An object audit is based on a ticket instead of a drawing.

How do I create an audit template?

Log into the browser and click on the specific project. Select the tab ‘templates’, click on ‘new group’, type in a group name and click enter. Then select ‘new template’, fill in the name of the template and the fields with the necessary information, such as categories and questions and the respective answering option.

You can also copy and adjust an existing template. It can be done in three different ways:
(1) Click on the group in which you would like to add a template. The option ‘import template’ will appear in the top middle of the screen. Click on this button and select the project from which you would like to import an existing template. Select the specific template and click on the button ‘import’, on the upper right corner. Now you have imported a template from another project.
(2) Click on the group in which you would like to add a template. Now you can see a list of templates that are already in this group. On the right side of each template you can see two dark blue squares. By clicking on these squares, you copy the template in another screen. After the template is opened in a new screen, you can adjust the template name so it is recognizable as a new one. Make other adjustments as desired and click on ‘publish’ or ‘save as concept’. After clicking on ‘publish’ you can still edit and save your changes.
(3) Click on the group in which you would like to add a template. Click on ‘new template’ and select the button ‘copy from existing’ on the upper right corner of the page. Choose the group of which you would like to copy a template and select the specific template. A new screen will open. In this screen, you can drag the questions you want to use up into your template and click on ‘publish’ or ‘save as concept’. After clicking on ‘publish’ you can still edit and save your changes.

How do I modify a template after it is published?

If you want to make changes to an audit template after you have already published it you can do this by logging into the web interface of Ed Controls. After you have selected the correct project you can go to the tab templates. Find the template you want to adjust and click on the pen that is displayed next to the name of the template. After clicking the pen you are redirected to the template in a new screen. Here you can make adjustments to the name, categories, questions and answer possibilities. When you save this modified template it will override the old version of your template and the new one will be available from that moment on.

How do I duplicate a category?

Sometimes, one and the same question needs to be answered multiple times in an audit, with different possible answers. Therefore, they are placed in a category, which can be duplicated. The option for duplication must be activated in the making of the audit template, so that the category may be used multiple times during the execution of the audit. You can allow duplication of the category by clicking on the two grey squares in the upper right corner of the category, while creating the template, that will turn to dark blue squares. When you run your audit on your mobile device, the category for which you activated the duplicate option will show a(n) (un)fold button as well as a blue “+”. The latter one allows you to duplicate and rename the category in that specific audit.

How do I perform an audit?

After the audit template is created and published, you open the project on your mobile device and select the tab ‘audits’. On the left side of the screen, you will see a list of groups of audit templates. Click on one of the groups, the audit templates that are included in this group are shown below. In the screen that opens you will see the audits that already have been started or completed.

Select the audit template you want to use for a new audit, on the left side, beneath the group. On the right bottom corner of the screen, you can find a blue button with a “+” sign to start the audit. When you click on the button the system will give you the option to choose between an area or object audit.

When you choose to run an area audit, you will be guided to a new screen where you can change the audit name as you wish, add one or multiple drawings, add a responsible person and/or informed persons if needed. Click next and conduct the audit.

When you choose to run an object audit you can either select or create a ticket as the base for your audit. Additionally, you can add a responsible person and/or informed persons if needed. Click next to conduct the audit.

When creating a new ticket as a base for your object audit, the responsible and informed persons are automatically added to your audit. In case you didn’t add a responsible to the ticket, you will be able to do so in the audit. It is also possible to leave the responsible field empty.

You can save your audit and edit it whenever you want. If you have completed your audit by signing it off and by clicking on finish, you cannot edit the audit anymore, but only read.

How can I add tickets to a question?

When performing an audit, you might want to add tickets to a question to support the answer or to add as proof. Here are the ways to do this:

Outstanding drawing selection
After you have logged in and selected your project, you can click on the Audits tab. You can select the desired audit template from the groups on the left and click on the blue “+” button in the lower right corner and select ‘Area’. After adding the name and the Responsible or Informed persons (both optional), you can start the audit. For each question, an icon (a circle with a pin) is displayed on the right. Clicking this icon takes you to a screen where you can select one or more drawings. When you return to the previous screen, you will see the selected drawings. If you now open one of these drawings, you can create a new ticket or switch to the list view as in Tickets. Tickets newly created and existing ones selected are then added to the question. When you return to the audit, the circle with the pin now also shows the number of tickets linked to this question.

Preselection of drawings
After you have logged in and selected your project, switch to the tab ‘Audits’. You can select the desired audit template from the groups on the left and click on the blue “+” button in the lower right corner and select ‘Area’. After adding the name, the required drawings and the Responsible or Informed persons (both optional), you can start the audit. For each question, an icon (a circle with a pin) is displayed on the right. Clicking this icon takes you to a screen where you can open one of the added drawings where the ticket(s) can be created. The newly created tickets are automatically added to the question when they are saved. When you click on an existing ticket, the summary is displayed. In this message, you can mark the ticket on the right side so that it is added to the question. To return to the audit, double-click the (blue) arrow in the upper left corner. The circle with the pin now also shows the number of tickets linked to this question.

Make adding tickets to questions mandatory
When you are creating an audit template you can make adding tickets to questions mandatory. After logging in and entering the correct project you can go to the tab templates. Either create a new template or modify an existing one. You can make adding questions obligatory by checking the corresponding image next to the question. Alternatively, you can enforce adding a ticket for an entire category by checking the image next to the category name. After publishing the template it is ready to be used.

How can I print an audit?

An audit can be printed from both the web and the mobile application. There is a difference though.

Web
The content of the print depends on the selection you make. You can make a print of just one audit and you can also make a print of multiple audits at once. To make a selection of the audits, select the specific audits by ticking the boxes on the left side of the audit list.

Now you can indicate whether you wish to receive the print in the form of an Excel report, a detailed report (PDF), a compact report (PDF) and what you want to add to your audit(s). All types of reports will be sent to you by email, but will also be available in the notification screen in the blue menu on the top of the screen. This notification screen will also indicate the status of the request for the report.

If you print multiple audits at a time, you will receive a ZIP file which you can unpack on your computer after downloading it.

Mobile
After logging in and entering your project you go to the tab Audits. From the mobile application, you can print one audit at the time. You can do this by swiping your audit to the right and tapping the export button. In the next screen, you can select the layout for your audit and you can fill in who you want to send your export to. The exports done from the mobile application will be sent to your email.

How can I delete or archive an audit template?

Audit templates cannot be deleted definitely, they can only be archived. After archiving a template, it will no longer be visible on your mobile devices. You can still access the archived templates through the web interface, from which you can also unarchive them and make them reappear on your mobile devices. You can archive an audit template by selecting the tab ‘template’ on the web interface and by clicking on the archive-icon (circle with checkmark), behind the template name. The archive-icon becomes dark-grey, which means that the audit has been archived. To make the template reappear on the mobile devices, you click on the same icon in the archive section to unarchive the template.

Can I make it mandatory to answer the questions with tickets?

When you are creating an audit template you can make adding tickets to questions mandatory. After logging in and entering the correct project you can go to the tab templates. Either create a new template or modify an existing one. You can make adding questions obligatory by checking the corresponding image next to the question. Alternatively, you can enforce adding a ticket for an entire category by checking the image next to the category name. After publishing the template it is ready to be used.

How can I save a layout for exporting audits?

After making your selection for the audits you want to export you click on the export button at the right top corner. In the new screen you select what you want to add to your audit(s) in the available list. This list is the layout you want to save. You can do this by clicking on the ‘Save new layout’ button, which is the arrow point down. Now you can name your layout and save it. You will be guided back to the export menu, where you can select your layout in the dropdown menu.

How can I select a layout for tickets when printing an audit?

If you want to add tickets to your audit(s) you can select the standard layouts compact or detailed, but also your personal ones. In order to do this, you need to save a layout for exporting tickets. This is done like this:

Go to the tab Tickets on the web interface of Ed Controls. After making your selection for the tickets you want to export you click on the export button at the right top corner. In the new screen, you select what you want to add to your ticket(s) in the available list. This list is the layout you want to save. You can do this by clicking on the ‘Save new layout’ button, which is the arrow pointing down. Now you can name your layout and save it. You will be guided back to the export menu, where you can select your layout in the dropdown menu.

When you have done this you go back to the tab Audits. After making your selection for the audits you want to export you click on the export button at the right top corner. Select that you want to add tickets to your audit export. Now you can select your ticket layout in the dropdown menu and click on ‘Send to me’.

How do I create a project?

Only administrators can create a project. After logging in on the web interface, you can see a green button on the upper right side called ‘new project’. Click on that button and fill in the necessary information. Project name, project location and the accountable fields are mandatory. Additionally, you can add a logo of your company, a project image, a start and end date and assign different roles on project level. After filling in the information, you click on ‘save’.

How can I copy a project?

It is possible to copy existing elements from existing projects. This will save you time when creating new projects. To copy a project, you must have the role of Administrator and log in on the web environment. After logging in, click on the green button with ‘new project’. In the screen that appears, follow these steps:

  1. Choose the contract from which you want to copy a project.
  2. Click on ‘Copy parts from an existing project’.
  3. Select the project from which you want to copy.
  4. Indicate which parts you want to copy.
  5. Fill in the necessary information and click on ‘create’.

How can I adjust the project settings?

Administrators and accountable persons are the only ones who can adjust the project settings. On the web interface project overview page, you can find a pencil-shaped icon on the bottom left side of the project thumbnail when you move your cursor over the project. The project settings will pop-up. Please do not forget to save your changes.

How do I add a drawing?

Only the administrators, accountable and support can add drawings through the web interface. There are three ways to do that:
– Log in on the web interface and click on the specific project. Select the tab ‘drawings’, create a new group and click on ‘select files’. When you have selected the drawings from your computer, you will find them in an overview of the drawings you want to upload. Now click on ‘Upload’. A progression bar will be shown as well as a notification in the bottom right corner of your screen. This means the upload is in progress. To find the progress and the status of the upload go to your notification screen in the top of your screen.
– Log in on the web interface and click on the specific project. Select the tab ‘drawings’. Open the folder on your computer/laptop, where the drawing that you want to upload is saved. Select the drawing(s) that you want to upload and drag them to the dotted frame. In Ed Controls you will now find an overview of the drawings you want to upload. Now click on ‘Upload’. A progression bar will be shown as well as a notification in the bottom right corner of your screen. This means the upload is in progress. To find the progress and the status of the upload go to your notification screen in the top of your screen.
– Log in on the web interface, using your tablet. Go to the tab ‘drawings’ and click ‘select files’. The web interface will recognize that you are on a tablet and therefore has added the option ‘take a picture’ here. Take a photo of (for example) a drawing, a sketch or a building. The photo you want to add is now in an overview in Ed Controls. Now click on ‘Upload’. A progression bar will be shown as well as a notification in the bottom right corner of your screen. This means the upload is in progress. To find the progress and the status of the upload go to your notification screen in the top of your screen. After the upload is complete you can change the name of your drawing from ‘Image’ to something else. Make sure you change the name of the photo before uploading the next photo.

It might take some time before the new drawings are visible. In the notification screen, you can see the progress of your upload. A grey status means the system is processing your upload, a green status means the upload was successful and a red status means the upload failed. Please contact us when this occurs.

How can I upload a PDF-file with multiple drawings?

You can upload a multi-page PDF file just the way you add a new drawing as described above. It will be processed like any other pdf file. The pages will be uploaded as individual drawings, with the same name followed by page numbers. Please be aware that the processing of multiple pages might take longer than a one-page PDF.

If a drawing is added as a pdf file with multiple pages or with photos, then this drawing will be significantly larger than a normal drawing (sometimes by a factor of 20). This has to do with the manner in which graphic data is saved. Especially scanned images are often saved inefficiently and are therefore difficult to process without loss of quality. This will lead to a longer processing time.

How can I update a drawing?

You can update a drawing by using the web interface. Select the tab ‘drawings’ and drag the new drawing to the dotted frame. If the filename corresponds with the filename of the existing drawing, then the updated drawing will replace the old drawing. If the name doesn’t correspond, then the file will be uploaded as a new drawing. The filename is case sensitive. The already existing tickets will be updated on the new drawing, provided that the new drawing has the same formats as the old one.

How can I update or replace a drawing?

There are 2 ways to update or replace a drawing in Ed Controls:

– You can update a drawing by using the web interface. Select the tab ‘drawings’ and drag the new drawing to the dotted frame. If the filename corresponds with the filename of the existing drawing, then the updated drawing will replace the old drawing. If the name doesn’t correspond, then the file will be uploaded as a new drawing. The filename is case sensitive. Please make sure that both drawings have the same format and resolution. The already existing tickets will be updated on the new drawing but will shift if the format and resolution are different. Also be aware that Archived drawings with the same name will also be updated, but not visible because they are Archived.
– You can replace a drawing by using the web interface. Select the tab ‘drawings’ and search for the small display of the drawing next to the name of the drawing, after you have selected the right group. Inside that small drawing, a pen is visible. When clicking that pen you can choose to replace the drawing by another one from your files. Please make sure that both drawings have the same format and resolution if there are already tickets made on the drawing. If this is not the same, the tickets will shift on the drawing. When using this method the name of the drawing doesn’t have to be the same, because the old name will be used.

How can I determine my exact location on a drawing?

Select the tab ‘drawings’ and the group on the web interface and search for the small display of the drawing next to the name of the drawing. Inside that small drawing a pen is visible. When clicking that pen you can choose for ‘Geo reference’. A new screen will appear where on the left your drawing is visible and on the right the geo map is visible. You can now either select at least 3 points on the drawing and on the geo map to determine the positioning, or you can select at least 3 co-ordinates to determine the positioning. After clicking on ‘Save’ you can go to the tab ‘Tickets’ and select the drawing you just adjusted. When you and your (mobile) device are within the area you saved as your ‘Geo reference’ the system will indicate your exact location with a blue dot.

How can I tag a drawing?

You can tag a drawing by using the web interface. Select the tab drawings and look for the correct drawing. In the middle of the screen you will find the name of the drawing together with the date of uploading, who uploaded the drawing and the last modified date. Below this information you can add a tag to the drawing. If you want to work with the drawings that have a specific tag, you can use the filter options under the tab ‘tickets’. You can filter on tag and all tickets on the filtered drawings will appear.

How can I delete or archive a drawing?

Drawings cannot be deleted definitely, they can only be archived. After archiving a drawing, it will no longer be visible in the project. You can still access the archived drawings through the web interface. You can archive a drawing by selecting the tab ‘drawings’ and choosing a group of drawings. Here you will find your drawings. Select the specific drawing that you would like to archive and click on the archive-icon (circle with checkmark), next to the drawing. The archive-icon becomes dark-grey, which means that the drawing is no longer visible in your project. To make the drawing reappear on the project, you click on the same icon in the archived section of the tab ‘drawings’.

Instructional videos

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