How do I copy items into an existing project?

Starting a project that’s similar to one you already have? You don’t have to set everything up again, you can copy items directly from another project.

How it works

1. Go to the Project settings of the project you want to add items to.
2. 2. Click ‘Copy parts from existing project’ in the sidebar.
3. 3. Select the source project using the search bar.
4. 4. Tick which items to copy: tickets (title and description), labels, custom fields, email addresses, or layouts.
5. 5. Click ‘Copy’.

Good to know

Copied items are added alongside what’s already in the project, except for custom fields, which replace the existing ones (maximum of 3 per project). This feature is available to the Administrator.