Do you no longer want to use Ed Controls? You can easily cancel your contract by archiving all projects within your environment.
In this article, you will find a step-by-step guide on how to cancel your contract and which options are available for retaining your project data.
How do I archive a project?
Follow the steps below to archive a project:
- Go to the project settings by clicking the pencil icon on the project tile.
- In the right-hand menu, click archive project.
Repeat these steps until all projects have been archived.
Note: Only the administrator can archive all projects.
Archiving the last project
When you archive the last project, you will be presented with the following options:
- Cancel your contract
- Purchase a view-only licence
Cancel your contract
If you choose Cancel your contract, your contract will be terminated and all project data will be permanently deleted. After deletion, it will no longer be possible to access the project data.
Note: Cancelling your contract is permanent and cannot be undone
View-only licence
Would you like to continue accessing your project data but no longer actively work in Ed Controls? Then you can choose a view-only licence.
With a view-only licence, users with the role Accountable, Administrator or Manager can:
- view projects and project data;
- use the search functionality within Ed Controls;
- generate new reports.
With a view-only licence, it is not possible to create tickets or Audits within projects.
When is a view-only licence useful?
A view-only licence is a good choice when you want to retain your project data but no longer perform active work in Ed Controls.
You can access project data, view evidence and generate reports at any time, without having to continue your full contract.
Cost: £25 per month, per contract.